FRIENDS AND FAMILY TEST
The ‘Friends and Family Test’ was initially introduced to improve patient care and identify best performing hospitals in England by measuring patient feedback. Over the past 2 years, the test has been expanded by NHS England to include GPs, NHS dentists and ambulance services.
You can give feedback after an appointment with the practice at reception or by text message. You will receive the survey invitation on your mobile phone within 2-3 hours following the appointment.
Antibiotic resistance is one of the biggest threats facing us today.